NEWS

Water Mains Laying/Replacement Location : Church Road West Dereham

Affected Area : Church Road West Dereham - 

Status : Planned Job number : 29370252

Estimated restoration : 30 August 2026 - 19:37  Last updated : 12 June 2026 - 19:51

We're upgrading water pipes in your area

Every day, we treat nearly a billion litres of clean water and send it through enough pipes to reach Sydney and back again.

Some of the water pipes in your area are getting to the end of their useful life. This has led to 13 bursts in the last 5 years, which we know has meant low pressure or a loss of supply for some of you. We’re really sorry. That’s why we’re replacing these pipes now – to reduce the chances of future bursts and keep your water flowing as it should.

We’ll be working in West Dereham to replace our pipes from 29 June. If everything goes smoothly we’ll be all done by August.

What are we doing and why?

We’re investing over £356,000 to upgrade 1.5 kilometres of pipes nearby to make sure your supply is safe and reliable for years to come. You can see where we’ll be working here.

We’ll use a technique called directional drilling to install most of the new pipeline. This means we can put new pipes underground without having to dig up large areas. It also means we can do the work quicker and reduce our carbon footprint.

How might the work affect you?

There’s likely to be some disruption for local residents during this work, and we want to thank the community in advance for your patience.

While we do this work, your water and sewerage services won’t be affected and you can use everything as normal. If we do need to switch off your water for a short time at any point, we’ll always let you know in advance.

We need to work in and around local roads so we can install the new water pipe and connect homes to it.

To keep our teams and the public safe while we’re working we’ll need to fully close roads where we’re installing the pipe – this is because the roads are too narrow for us to work while still allowing traffic to go past our teams and the dig site.

Here’s what we’ll have in place to keep everyone safe while we work:

Church Road / Royston Road - Road closure 29 June - 30 August 

Lime Kiln Road - Road closure 10 August - 30 August

As with most work like this, we might need to change our plans. If we do, we’ll let you know.

If you live within one of our road closures, don’t worry – you’ll still be able to get to your home. One end of the road will be completely closed, but the other will stay open just enough for you to carefully drive past our work. Access for Church Road and Royston Road will be from Bath Road and Lime Kiln will be access only from A134.

Work on Saint Andrews Close will be nearer the end of the project, as this is a cul de sac we’ll allow traffic in and out, but there might be times that you need to wait a short while whilst we make it safe.

Please put your bins out as normal. We’ll make sure either the bin lorry can get through, or we’ll move your bins to a spot outside the closure and return them once they’ve been collected.

You might notice times when the team isn’t on site. That’s usually because we’re carrying out safety and quality tests on the new pipe and need to wait for the results before we can move to the next stage.

Want to find out more or get in touch?

You’re welcome to speak to our team while we’re working. If no one’s around, you can email MLcustomers@anglianwater.co.uk or call 03457 145 145 – just mention the reference number at the top of this notification.

Thanks in advance for bearing with us while we complete this important work.

 The village defibrillator is located on the outer wall of the Village Hall, facing the road. To access the defibrillator in an emergency, please call 999 to receive a code.